This company truly went above and beyond to help us with our carpet. The price was unbeatable and they were extremely flexible and so accommodating with our schedule (We rescheduled 3 times and there was never a fuss). Melissa and Jeff were very enjoyable to work with and made sure that the job was done right and exactly how we needed it. We look forward to working with them on future projects and highly recommend them to anyone that is looking for great carpet and great customer service (They even sent us a thank you card in the mail afterwards - Wow!) Thank you so much! James & Marsha Judge
I am extremely detail oriented and building a new home. The process has been typical for any construction project.
There are, however, a few exceptions. And the flooring is one of them. This company is INCREDIBLE!!!!! Great pricing on materials! Great pricing on labor! The employees are hard working and detail oriented. And the final work product is PERFECT. Yes. I used the "P" word. As in "flawless". As in "exactly what I wanted." And there are a lot of nuances to the project -- so it could not have been easy. For example, recessed door tracks so you don't trip when you go outside. Mixed material (travertine next to tile) for a decorative effect. Etc. A very complicated job for a fairly elaborate house.
There was pride in workmanship (as opposed to, lets get paid and just move on to the next job). There was sensitivity to the other subcontractors doing the work (the floor guy and the cabinet people need to coordinate their efforts to get everything just right). And they cared about the end product.
I am shocked that this Company has gotten any negative complaints. I used this same company about 10 years ago and they were my first call for this new project. They surpassed all expectations -- which were high to begin with. I know other jobs that they've worked on and have heard nothing but positive reviews. If I ever have to put flooring in -- this won't be my first call, . . . it'll be my only call.
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